The critics say that Manuel Pellegrini needs to "become brutal" to survive this season in England, both in his docile personality and in his side's physicality and activity out of possession.
If you spend enough time studying any group of people, you will find things to like about them. It is a moving experience and it reaffirms what most of us already know: people are infinite. And if we know this, we know to reject misanthropes and bigots.